Do you support sample orders?
Yes, we support sample orders for customers to test quality before placing bulk orders. The customer covers the basic sample and shipping costs.
What is the typical lead time?
For sample orders: 3-5 days. For bulk orders: 3-5 weeks. The specific delivery time depends on the items and the quantity of your order.
Is there a Minimum Order Quantity (MOQ)?
There is no MOQ limit for standard sample orders. For bulk orders requiring customized services, an MOQ may apply, which can be discussed case-by-case.
What is the product warranty?
Our standard warranty is 2 years. We are open to extending the warranty period with reasonable additional costs.
What after-sales services do you provide?
We offer free technical training, 24/7 online technical support, and a product return-for-repair service.
What are your terms of payment?
Usually, we require T/T 30% as a deposit and 70% before delivery. We also accept PayPal and West Union for sample orders.
AxizView Camera
