❓ Frequently Asked Questions
Q1: Do you support sample orders for testing?
Yes, we support sample orders for customers to conduct quality tests before placing bulk orders.
Q2: What is the typical lead time for orders?
Sample orders generally require 3-5 days. For bulk orders, the lead time can be negotiated based on the quantity.
Q3: Is there a Minimum Order Quantity (MOQ) limit?
There is no MOQ limit for standard sample orders. However, customized logos or packaging for bulk orders will have specific MOQ requirements.
Q4: How are the products usually shipped?
Samples are typically shipped via DHL, FedEx, UPS, or TNT. Bulk orders are shipped via air, sea, or train through customer-appointed forwarders.
Q5: What is the warranty period for this camera?
We provide a 2-year warranty for our products and offer comprehensive online technical support.
Q6: Do you provide OEM and ODM services?
Yes, as a professional manufacturer, we support customized logo printing, customized packaging, and GUI language customization.