❓ Frequently Asked Questions
Do you support sample orders?
Yes, we support sample orders for customers to test quality before placing bulk orders.
What is the typical lead time?
Sample orders usually take 3-5 days. For bulk orders, the timeline can be negotiated based on quantity.
Is there a Minimum Order Quantity (MOQ)?
There is no MOQ for standard sample orders. However, customized logos or packaging will have specific MOQ requirements.
How are the goods shipped?
Samples are typically shipped via DHL, FedEx, UPS, or TNT. Bulk orders are handled by appointed forwarders via air, sea, or train.
What is the warranty period for these products?
We provide a 1-year warranty on our products.
Do you offer OEM/ODM services?
Yes, we are a professional manufacturer supporting customized logo printing, packaging, and GUI language settings.