Do you support sample orders?
Yes, we support sample orders for customers to test before placing bulk orders. The client covers the basic sample cost and shipping fees.
What is the lead time for delivery?
For sample orders, it is 3-5 days. For bulk orders, it typically takes 3-5 weeks depending on the items and quantity.
Is there a Minimum Order Quantity (MOQ)?
There is no MOQ limit for standard sample orders. For customized bulk orders, we can discuss specific requirements case by case.
How are the goods shipped?
Samples are usually shipped via DHL, Fedex, UPS, or TNT. Bulk orders are scheduled by air, sea, or train. Client-appointed forwarders are also accepted.
What is the product warranty?
Our standard warranty is 2 years. We also offer options to extend the warranty period at a reasonable cost.
What kind of after-sales service is provided?
We offer free technical training, 24/7 online technical support, and product return services for repairs.