❓ Frequently Asked Questions
Q1: How to confirm whether the product is a genuine English version?
You can download software from the official website; only genuine products are compatible with the official software. We guarantee all our products are genuine versions.
Q2: Do you supply OEM services?
Yes, we are a professional OEM/ODM provider and can meet various customized service requirements.
Q3: What is the Minimum Order Quantity (MOQ)?
Sample orders are welcomed. For larger quantities, prices become significantly more competitive.
Q4: What are your terms of payment?
Usually, we require T/T 30% as a deposit and 70% before delivery. We also accept PayPal and West Union for sample orders.
Q5: How do you ship the goods and how long does it take?
For samples, we use DHL, Fedex, UPS, or TNT. For bulk orders, we arrange shipment by air, sea, or train. Delivery time varies based on the method chosen.
Q6: What is the warranty period for this camera?
We provide a three-year warranty along with 24/7 online technical support and professional training services.
AxizView Camera
