❓ Frequently Asked Questions
What is the difference between you and other suppliers?
A: We have a dedicated R&D team with over 30 years of experience. We maintain strict control standards with professional testing equipment and are experienced in cooperating with major global brands, ensuring 100% confidence in product quality.
What certifications do your products have?
A: Our manufacturing processes are certified under ISO9001, ISO14001, and OHSAS18001. All products comply with CE and FCC certification standards.
How long is the estimated lead time?
A: For normal products, the lead time is approximately 1 month. Customized orders typically require 2 months for production.
What are the supported payment terms?
A: We support T/T payment, Western Union, and Ali payment methods. Please contact our support team for specific transaction details.
How long is the warranty period?
A: We offer a standard two-year warranty starting from the date of shipment from our port.
Is this PTZ camera suitable for outdoor extreme weather?
A: Yes, the camera features an IP63 rating and is designed to operate in temperatures ranging from -20°C to 60°C, making it suitable for various outdoor environments.
AxizView Camera
