1. Are you a manufacturer or trading company?
We are a professional manufacturer in China with an annual production capacity of over 300,000 units, specializing in optical and monitoring equipment.
2. What quality certifications do your products have?
Our company is ISO 9001 certified. All products have passed CE, RoHS, and FCC verification, along with various utility patents.
3. What is the typical lead time for orders?
Small quantities can usually be shipped within 7 days. For large bulk orders, please contact us for a specific timeline based on current production.
4. What are your standard payment and shipping terms?
We accept T/T in advance and CIF terms. Shipping is typically handled via major express carriers like DHL, FedEx, or UPS.
5. How long is the warranty period for the cameras?
Most of our monitoring products, including the AM-8, come with an 18-month warranty policy for peace of mind.
6. Do you support customized OEM or ODM services?
Yes, we accept OEM and ODM projects depending on the order quantity and specific technical requirements.